Support staff are responsible for assisting waitstaff by delivering orders to tables, bussing tables, and other duties to support the smooth operation of their designated area.

Duties and Responsibilities

• Ensuring the efficient flow of orders from the kitchen and bar to the guests.
• Assisting in the final preparation of dishes.
• Deliver orders to maintain fast service.
• Transfer essential information between the kitchen and the wait staff (e.g., when a customer has a particular request)
• Tidy up tables, counters, and other service areas.
• Restock the service areas with straws, coasters, napkins,
  
  
  
  and condiments.
• Prepare juices and cocktail garnishes.
• Assists service staff as needed.
• Display the ability to work in high pressure situations and handle multiple tasks.
• Adhere to uniform standards and job specific standard operation procedures.

Qualifications, Skills and Abilities

• Interest in the hospitality industry; previous entry-level experience in a bar or restaurant is not mandatory but will be considered an asset.
• Flexible availability; evenings, weekends and holidays.
• Must have a valid Pro Serve Certificate or willing to obtain.
• Excellent communication skills via in person.
• Ability to work in a fast-paced workplace.