Deliver exceptional customer service as a Member Experience Associate in Brantford, managing member concerns and supporting welcoming club experiences.
MOVATI Athletic seeks a detail-oriented associate for its full time club team. You will promote programs, products, and services while supporting retail operations and member events. The position requires flexibility, multitasking, accurate administration, and current CPR and First Aid.
Key Responsibilities:
- Manage and resolve member concerns proactively
- Escalate serious concerns to the Management team
- Support cafe and pro-shop customer service
- Complete cleaning duties safely and promptly
- Process sales transactions and administrative tasks accurately
Requirements:
- Current CPR and First Aid certifications required
- Maintain certifications throughout employment
- One-plus years of related customer service experience preferred
- High School Diploma or equivalent experience considered an asset
- Customer service certifications or workshops strongly preferred
Bring customer service, flexibility, and attention to detail to MOVATI Athletic's member experience team in Brantford.