Year Round Why join CMH?We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people–both employees and guests–who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens! CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.Things that are important to us:Safety as a cornerstone.Share our passion – every day.Always act with integrity.We work as a team.Aim for best.Balance our social, fiscal, and environmental responsibilities.Things that are important to you:The opportunity to build lifelong friendships with staff and guests from around the world.Working for a company that stands behind its mission, vision, and values.An inclusive and rewarding company culture where employees are valued and supported.Explore and work at a world-class mountain destination.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Work with hospitality professionals that take pride in providing a high‐end guest experience.An opportunity to grow and learn in a work workplace that promotes feedback and development.Discounts with brand partners and on CMH merchandise.Opportunities to heli‐hike and heli‐ski, as available.Position Title: Administrator, Information SystemsCompany Name: CMH Heli‐Skiing & Summer AdventuresReports To: Manager, IT InfrastructureLocation of Work: Banff, AlbertaJob Status: Full‐time, Year‐RoundFLSA Status: Non‐ExemptNumber of Positions: 1Direct Reports: 0Date of Last Review: September 2026Desired Start Date: November 2026This posting will remain open until a suitable candidate is found. The earliest posting close date would be October 11, 2026.Position OverviewThe Systems Administrator will primarily take ownership of CMH's server infrastructure, Active Directory, endpoints, and Entra; act as a technical SME within the team; and provide Tier 2 support and mentorship to other IT staff. The successful candidate will be a confident communicator, be comfortable troubleshooting complex issues, managing infrastructure changes and upgrades, and implementing cybersecurity best practice. This is a hands‐on,



in‐person role based in Banff that includes occasional on‐call work and travel to CMH's remote locations.Key Technical Focus AreasServer and network hardware installationVirtualization (VMware)Windows Server administration and OS patchingCybersecurity best practiceNetwork monitoring (PRTG)SQL Server managementActive Directory & Domain Controller managementEndpoint management & Software Provisioning (Jamf, Intune, SCCM, Windows, Mac)Microsoft 365, Teams, Sharepoint, Entra, and Azure administrationBackup management and disaster recoveryITIL & ITSMEssential Duties and ResponsibilitiesOwnership and administration of servers, storage systems, and related software.Change control, troubleshooting, and root‐cause problem resolution.Act as the team SME for Active Directory and Entra IDProvide Tier 2 support for users and operational systems.Technical mentorship of team membersManage communication between stakeholders, vendors, business users, and other technical expertsInstall, configure, and test server, network, and endpoint hardware.Manage data backups, cloud‐based and on‐premise disaster recovery operations.Maintain OS, Server Firmware, Appliance and software patching.Implement and support infrastructure upgrades, lifecycle refreshes, and new technologies.Implement and advise on Cybersecurity industry best practicesAnalyze system performance data to plan repairs, replacements, or configuration updates.Support CMH sustainability initiatives and emergency response protocols.Provide occasional support to field programs, guests, and remote users.A commitment to continual improvementMinimum QualificationsPost‐secondary education in a related field.3+ years of professional office experience2+ years of professional experience with server, endpoint & cloud infrastructure supportExperience with Palo Alto, Cisco and telephony are assets.Full Class 5 driving licenseExperience in the ski industry is an asset.All CMH employees will demonstrate integrity, discretion, and critical thinking, along with adaptability and effective problem‐solving skills.A positive, collaborative working style is essential, with the ability to build meaningful relationships with key internal and external stakeholders.Strong organizational skills, attention to detail, and strategic planning abilities are crucial.The candidate must be able to communicate clearly, effectively, and in a timely manner,



maintaining professionalism and confidentiality in all interactions.Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast‐paced environment with fluctuating seasonal workloads and changing priorities.The role requires a trustworthy, goal‐oriented, respectful, and self‐directed individual who can navigate complex responsibilities.Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub‐and‐spoke model.Working ConditionsAble to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.This position is required, at times, to work on evenings, weekends, and holidays based on the needs of the business.This position may require occasional travel to CMH areas, as well as some travel to industry functions on an occasional basis.This position requires travel to remote CMH locations for approximately 6 weeks per year.Other Duties as AssignedThis position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.CompensationA competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.Benefits and PerksHealth and dental benefits after 90‐day probationary period.Group Savings Plan eligibility after the 90‐day probationary period.Paid personal/sick and vacation days.CMH Ski Pass Program.IKON Pass Benefits.Pro deal affiliations with Brand Partners.Opportunities to heli‐hike and heli‐ski, as available.**CMH is an equal opportunity employer**Celebrating more than 55 years of heli‐adventures, CMH Heli‐Skiing & Summer Adventures is the world's first and largest heli‐skiing and heli‐accessed hiking operator. From our head office in Banff, Alberta, CMH operates 11 destinations located in the Bugaboo, Purcell, Selkirk, Monashee, and Cariboo ranges of British Columbia, Canada. Heli‐Skiing takes place each year from December through April, and CMH Summer Adventures take place from July to mid‐September. CMH is privileged to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, and Stoney Nakoda Nations.

📌 Administrator, Information Systems (Banff)
🏢 Alterra Mountain
📍 Banff