Support Pinchin employees onsite in Mississauga through desktop troubleshooting, user account management, and responsive technical guidance. This is a full-time, one-year contract.

Reporting to the Manager, IT Support, the End-User Support Specialist provides frontline assistance across Pinchin. You will configure computers and applications, resolve hardware and software issues, support onboarding, and maintain access records. The role requires Windows support, VPN knowledge, customer service, and organized issue follow-through.

Key Responsibilities:

- Configure and maintain desktop, laptop, and application environments
- Troubleshoot hardware, software, connectivity, and user issues
- Install and troubleshoot VPN access for files and email
- Support onboarding with equipment, software, and system access




- Maintain licensing, inventory, and equipment records

Requirements:

- College diploma or equivalent in Information Technology or related field
- At least two years of end-user or desktop support experience
- Experience supporting Windows, email, VPN, mobile devices, and accounts
- Robust troubleshooting, organization, and customer-service skills
- Valid driver’s licence, insurance, and access to a vehicle

Bring desktop support, Windows troubleshooting, VPN knowledge, and customer-focused service to Pinchin’s onsite Mississauga IT team.

#J-18808-Ljbffr

📌 End User Desktop Support Specialist (Mississauga)
🏢 Pinchin
📍 Mississauga