Job DescriptionFerns Group are a family run business with over 25 years' experience as an established Utilities and Reinstatement company, specialising in Telecoms Civils, and tailored reinstatement services.Job TypeFull timePosted25 Sep 2026Location(s)EssexMission StatementOur Mission is "to be the preferred choice in our field by adding value to our business partners without compromise to quality, safety or the setting."OverviewWe are seeking a skilled HGV Technician to join our dynamic team. The HGV Technician will be responsible for overseeing the safe and efficient operation of HGVs by performing routine maintenance, diagnosing mechanical issues, and making necessary repairs. This role involves working with a range of heavy goods vehicles, ensuring they comply with all safety and regulatory standards. The ideal candidate will possess a strong mechanical background and be adept at working with various heavy goods vehicles. This role is essential for ensuring the reliability and safety of our fleet, and it requires a commitment to high‐quality workmanship and customer service.DutiesMaintain and repair fleet vehicles to meet current HGV and safety legislation.InspectionsConduct regular inspections of vehicles to identify and fix potential safety issues.Ensure all vehicles comply with safety standards and regulations.DiagnosticsUse diagnostic tools and equipment to accurately identify vehicle issues.Interpret diagnostic codes and data to determine the best course of action for repairs.Record KeepingMaintain detailed reports of all maintenance and repair work performed.Document any parts used and time spent on each job.ComplianceEnsure all work is performed in compliance with health and safety regulations.Keep up to date with changes in regulations and industry standards.Customer ServiceCommunicate effectively with customers and supervisors about vehicle issues and repair.Provide excellent customer service, ensuring customer satisfaction with repair work.Vehicle Diagnosis and TroubleshootingAssess vehicle issues reported by drivers and conduct initial diagnosis to determine the required repairs.Coordinate with Technicians to address complex or specialised repair needs.Documentation and ReportingMaintain accurate records of fleet maintenance activities, including service history, repairs and costs.Safety and ComplianceEnsure fleet vehicles comply with regulatory requirements, including emissions standards, safety inspections and licensing.Implement and enforce safety protocols and procedures for vehicle operation and maintenance.RequirementsA proven track record in vehicle maintenance and repair management3 year's experience in transport maintenance and a commercial vehicle workshop environment or similar roleNVQ level 3 in HGV service and maintenance (preferred)IRTEC Qualification would be advantageousFinancial awarenessIndustry-specific training and knowledgeAbility to use your own initiativeHighly organised and self‐motivatedCategory C+E driving licence (with no more than 6 penalty points)Working HoursMonday-Friday, 6am-4pmCompetitive RateOvertime available.Equality and DiversityFerns Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities, including working with the prison service, and are opposed to discrimination on any grounds.Right to Work and ScreeningAll applicants must have rights to work in the UK and be willing to undertake the relevant pre‐employment screening checks should your application be successful.

📌 Hgv Technician (Alton)
🏢 Ferns Group
📍 Alton