Lead winter warming operations in Edmonton with The Mustard Seed, guiding staff and volunteers through crisis intervention and de-escalation.

The temporary, full-time Winter Warming Lead reports to the Site Lead at Canora Community Impact Centre. You will shape a protected, warm, welcoming environment while overseeing shifts. The work supports guests through programs, referrals, emergencies, and community relationships.

Key Responsibilities:

• Lead employees and volunteers during assigned shifts
• Promote and facilitate community programs as needed
• Provide conflict resolution and crisis de-escalation
• Respond to emergencies, including suspected drug poisoning
• Complete incident reports and safety checks

Requirements:

• Social Work degree or equivalent experience
• Two years working directly with vulnerable groups
• One year of leadership experience
• Effective communication, conflict management, and networking skills
• Intermediate Microsoft Office Suite skills

Bring leadership, crisis response, and supportive relationship-building skills to The Mustard Seed’s Edmonton winter warming services.