Support passenger journeys at Edmonton International Airport through explicit communication, baggage processing, and efficient boarding assistance. PrimeFlight schedules include nights, weekends, and holidays.

As a Customer Service Agent, you will welcome travelers, answer airport questions, and provide assistance throughout check-in and boarding. You will help passengers use kiosks, process baggage, issue boarding passes, and communicate flight changes. The position also requires compliance with airline and airport procedures, security regulations, and safety standards.

Key Responsibilities:

- Assist passengers with self-service kiosks and online check-in
- Verify travel documents and issue boarding passes
- Announce flight changes and boarding times




- Keep passenger areas clean, organized, and stocked
- Participate in ongoing customer service training

Requirements:

- Ability to interpret electronic and printed information
- Comfort using tablets, computers, iPads, and mobile devices
- Effective communication with clients and colleagues
- Ability to lift up to 70 pounds
- Ability to stand and walk for extended periods

Bring accurate communication, technology skills, and passenger support to PrimeFlight’s airport services at Edmonton International Airport.

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📌 Airport Passenger Services Representative (Edmonton)
🏢 PrimeFlight Aviation Services
📍 Edmonton