Turn fashion expertise into repeat purchases for Coach through clienteling, social selling, and tailored recommendations. Support personalized service across every customer interaction.
As a Sales Associate, you will serve as a Coach brand ambassador and build lasting client relationships. The position emphasizes product expertise, fashion advice, mobile POS, data acquisition, and short-form video. You will develop personal sales plans while supporting store operations, inventory, and team performance.
Key Responsibilities:
- Source recent customers and follow up to close sales
- Apply fashion expertise to personalized styling conversations
- Capture client data and encourage repeat purchases
- Meet individual and team KPIs through sales plans
- Maintain organized sales floors and stockrooms
Requirements:
- One or more years of sales experience
- Knowledge of fashion trends and competing brands
- Social media and live-stream shopping experience preferred
- Experience with clienteling and data acquisition preferred
- Ability to lift 25 pounds regularly and 50 occasionally
Use clienteling, fashion knowledge, and social selling to strengthen Coach relationships, repeat purchases, and individual sales performance.