Handle customer refunds and returns at Walmart Canada’s Saint John service desk, applying procedures carefully while supporting accurate records and merchandise processing.

This Customer Service Desk Associate role focuses on dependable front end support and positive shopping experiences. You will complete required forms, answer customer questions, and assist with exchanges and directions. You will also verify returned merchandise, maintain tax exempt records, and scan items accurately.

Key Responsibilities:

- Complete refund and return forms accurately
- Answer customer questions in a professional manner
- Keep sales tax exempt records up to date
- Check returned items against refund slips
- Return correctly scanned merchandise to the sales floor

Requirements:

- Be 16 years old or older
- Deliver friendly, qualified customer service
- Maintain accuracy while handling customer transactions
- Accept varied shifts based on business needs
- Stand, bend, and lift during physical tasks

Use refund processing, record accuracy, and customer assistance skills to support Walmart Canada’s Saint John service desk.

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📌 Retail Returns and Refunds Associate (Saint John)
🏢 Walmart
📍 Saint John