A t NorthernReflections, Ricki’s, and Cleo , we are united by a shared vision: toinspire and empower women through fashion that fits their lives. With a proudlegacy in Canadian retail, we bring together decades of expertise, a passionateteam, and a commitment to delivering exceptional style, quality, and service.

Aspart of our growing organization, you’ll join a collaborative and dynamic teamthat values innovation, customer connection, and the power of great fashion.Whether it’s timeless comfort, polished workwear, or versatile style, each ofour brands plays a unique role in serving women across generations.

Reportingto the Store Manager, the Shift Leader supports the daily operations ofour store and delivers an exceptional in-store experience for our customers. Aspart of the store leadership team, the Shift Leader is responsible foroverseeing the store during assigned shifts, including opening and closingprocedures.

Key Responsibilities:

- Supportdaily store operations, including achieving sales goals and delivering anexceptional customer experience.
- Providestrong on-the-floor leadership in the absence of the Store Manager or AssistantManager.
- Deliveroutstanding customer service by following our customer service program
- Drivecustomer loyalty by promoting and enrolling customers in our loyalty program.
- Coach,support, and provide feedback to sales associates to help them meetproductivity goals and improve performance.




- Maintainvisual merchandising standards, including product preparation, displays, andin-store layouts.
- Performpoint of sale transactions quickly and accurately.
- Ensurea safe and secure environment for both customers and the store team, followingall loss prevention procedures.
- Communicateclearly and professionally with customers and coworkers.
- Followall company policies, procedures, and initiatives.
- Performother duties as assigned to support overall store success.

Experience & Qualifications:

- Minimum1–2 years of retail or customer service experience, preferably in a leadershipor supervisory role
- Proventrack record of achieving sales targets and driving team performance
- Stronginterpersonal and communication skills with the ability to motivate and inspirea team
- Excellentcustomer service and selling skills
- Solidunderstanding of retail operations, including visual merchandising and lossprevention
- Strongorganizational and time management skills; able to manage multiple priorities
- Comfortableworking in a rapid-paced, dynamic environment
- Mustbe able to stand for extended periods of time, climb a ladder and to move andhandle boxes of merchandise (weighing up to 30 pounds) and fixtures throughoutthe store
- Flexibleavailability including days, evenings, weekends, and holidays

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📌 SHIFT LEADER (Saskatoon)
🏢 Northern Reflections
📍 Saskatoon