Lead exceptional customer service at Lindt as a Keyholder, using retail sales expertise and confident communication during flexible store hours.

This contract Keyholder role supports Lindt’s store team from August through December 31, 2026, with potential extension. You will help drive sales, deliver personalized product assistance, and support daily store operations. The position offers 25–30 hours weekly at $18.35 per hour.

Key Responsibilities:

- Assist manager-on-duty responsibilities, including opening and closing
- Support daily sales targets and customer experiences
- Train and onboard new team members
- Handle returns and resolve customer concerns professionally
- Replenish stock and receive inventory

Requirements:

- Proven retail sales or customer-facing experience
- Strong customer service and sales-driving skills
- Experience with POS systems and cash handling
- Familiarity with inventory control and visual standards
- Adaptable availability, including weekends and holidays

Bring retail leadership, customer-first service, and inventory skills to Lindt while creating memorable chocolate experiences for every guest.

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📌 Lindt Retail Keyholder Customer Service (Toronto)
🏢 Brand Momentum
📍 Toronto