Coordinate client orders and requests at Fraser Direct in Acton, using accurate communication, follow-through, and organized information management.

As a full time Client Service Coordinator, you will keep service details moving across Client Service, Warehouse Operations, Logistics, and Transportation. You will process requests, maintain information, and support reliable client experiences. The position offers a broad view of Fraser Direct’s supply-chain operations.

Key Responsibilities:

• Process orders and client requests accurately through multiple channels
• Respond to product availability inquiries with timely answers
• Manage retail portals, shipment routing,
  
  
  
  and ASN information
• Coordinate shipment requirements with warehouse and transportation teams
• Follow up on outstanding requests and missing information

Requirements:

• Dependable follow-through and careful attention to detail
• Organized focus during repetitive or changing tasks
• Ability to learn systems, processes, and client requirements quickly
• Clear, professional communication with clients and coworkers
• Comfort using Excel, Outlook, PowerPoint, and ERP systems

Support Fraser Direct clients in Acton through accurate coordination, responsive communication, and dependable daily service administration.