Lead front store customer service at Shoppers Drug Mart, overseeing cashiers, merchandising, and daily customer-focused operations. Support a locally owned community store.

As Front Store Supervisor, you will manage customer service functions, including cash, cashiers, and merchandising. You will train and guide cashier and merchandising staff while supporting store policies and procedures. The work also includes loss prevention, customer issue resolution, product displays, housekeeping, and health and safety compliance.

Key Responsibilities:

- Train cashiers and merchandisers in their job functions
- Provide ongoing guidance and instruction to staff
- Resolve customer refunds, exchanges, and other issues
- Maintain organized shelves and directed product displays
- Perform cashier duties when necessary

Requirements:

- Independent thinking when organizing the store
- Planning, judgment, and decision-making abilities
- Problem-solving skills supporting customer satisfaction
- Computer literacy and organized work habits
- Knowledge of products and supplies

Bring customer service leadership, merchandising oversight, and organized decision-making to Shoppers Drug Mart’s front store operations.

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📌 Front Store Customer Service Supervisor (Bathurst)
🏢 Shoppers-Drug-Mar
📍 Bathurst