CO-OP Student – IT Service Desk (Ottawa)

CO-OP Student – IT Service Desk (Ottawa)

03 Nov
|
Royal Canadian Mint
|
Ottawa

03 Nov

Royal Canadian Mint

Ottawa

Be a part of an iconic and innovative Mint community where you will collaborate with insightful colleagues, gain work experience and foster positive relationships.

As part of the Information Technology team, you will learn to provide service desk support and contribute to preparing current computers, relocating equipment, and handling day-to-day tasks and calls.

Your Responsibilities:

What you will do

- Collaborate with Service Management team and other IT partners
- Install hardware and Windows applications
- Troubleshoot hardware and software issues
- Handle calls to the IT Service Desk on a rotational basis
- Contribute in team scrum sessions
- Manage IT asset inventory database
- Process IT e-waste for lifecycle management
- Document problems and resolutions

Qualifications:

We are looking for students who

- Are registered as a student in an accredited academic institution attending post secondary studies in Computer Science (3 rd or 4 th year) or related areas
- Are enrolled in a co-op program and have availability to work full-time from January to April 2027
- Have the ability to communicate in both official language (English and French)
- Are legally eligible to work in Canada and can obtain and maintain a security clearance
- Are willing to develop customer service skills in a service desk environment

What makes you a strong candidate





- Good knowledge of Windows operating systems
- Good knowledge of PC hardware
- Good knowledge of Windows operating systems
- Good troubleshooting skills
- Physical ability to lift computer related equipment

What you will get

A caring Mint. You will join a diverse group of people committed to environmentally and socially responsible business practices. Your physical and mental well-being will be our top priority. Competitive salary, career development, and access to the employee and family assistance program are available to you. In-depth training, challenging projects and collaboration with passionate teams will be part of your experience at the best Mint in the world.

The Mint is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We value diversity and aim to provide an inclusive, barrier-free recruitment, selection and onboarding process to ensure that each candidate is treated respectfully.

We are committed to being an inclusive employer.

Selected candidates will be required to complete a background check facilitated by the Mint, in order to obtain Secret Clearance status.

Recruitment Timeline

Evaluation and clearance process: November - December 2026

Expected contract time: January 4 – April 30, 2027

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📌 CO-OP Student – IT Service Desk (Ottawa)
🏢 Royal Canadian Mint
📍 Ottawa

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