Support Power to Change donors from Abbotsford, BC, using customer service and explicit communication in a part-time, 25-hour contract.

The Partner Care Associate works within the donations department and reports to the Partner Care Manager. You will respond to inbound and outbound calls and emails, process requests, and maintain valued donor experiences. The work requires database accuracy, timely service, and careful transaction handling.

Key Responsibilities:

- Process credit card donations accurately
- Answer donor and staff calls and emails
- Update donor accounts and maintain Donor Direct
- Record interactions, transactions, and documents
- Follow communication procedures and provide complete information

Requirements:

- Growing personal relationship with Jesus Christ
- Customer service or call center experience
- Experience with database systems; Donor Direct preferred
- Strong problem-solving and detail-oriented abilities
- Google Suite proficiency and effective communication skills

Bring donor service, database experience, and precise communication to Power to Change’s Partner Care team in Abbotsford.

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📌 Partner Care Donor Support Associate (Abbotsford)
🏢 Power to Change
📍 Abbotsford