Serve customers by telephone and email as a Call Centre Operator supporting work order management for staff and customers. Use strong communication skills daily.

This Call Centre Operator role provides customer service representation and work order management support. You will handle customer requests, process service transactions, enter facilities maintenance information, and prepare basic Microsoft Excel reports. The position also involves identifying existing or future needs through proactive interactions.

Key Responsibilities:

- Answer telephone calls and respond to customer emails
- Provide general assistance and outstanding customer service
- Enter facilities maintenance and space planning requests
- Process varied service transactions for customers
- Prepare basic Microsoft Excel reports

Requirements:

- Robust verbal and written communication skills
- Excellent telephone etiquette and listening skills
- Proficiency in Word, Excel, and Outlook
- Detail-oriented approach to customer service work
- Previous call center experience is an asset

Bring telephone service, customer communication, Microsoft Office, and detailed request management skills to this Call Centre Operator role.

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📌 Call Centre Customer Service Operator (Toronto)
🏢 Compass Group Canada
📍 Toronto