Who We Are:Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.MISSION DU POSTEAu sein de l'équipe de leadership du commerce de détail New Balance, les chefs d'équipe en magasin à temps plein soutiennent les opérations telles que l'ouverture et la fermeture du magasin, l'atteinte des objectifs de performance, les tâches opérationnelles et l'offre d'une expérience de calibre mondial à nos clients. Vous dirigerez par l'exemple en incarnant les compétences clés de New Balance.RESPONSABILITÉS PRINCIPALESÊtre une présence positive de leadership sur la surface de vente, tout en communiquant et en encadrant de façon professionnelle l'ensemble des employésÊtre orienté(e) vers les résultats et atteindre les indicateurs clés de performance du magasin grâce à la formation et au développement des employésAider le/la directeur(trice) du magasin à créer les horaires et prendre l'initiative lors des réaménagements de la surface de venteOffrir une excellente expérience client en utilisant notre modèle de service GUESTAssurer une gestion opérationnelle efficace : ouverture et fermeture du magasin, contrôle des stocks, respect des procédures opérationnellesParticiper au recrutement, aux entrevues et à l'embauche de talents de premier planRespecter les règlements en matière de sécurité et de rapports,



y compris les procédures appropriées de levageEXIGENCES POUR RÉUSSIRMinimum de 2 ans d'expérience en supervision dans le commerce de détail (un atout)Diplôme d'études secondaires ou formation équivalenteAptitudes démontrées en leadershipExcellentes compétences en service à la clientèle et en communication verbaleDisponibilité pour travailler selon un horaire flexible afin de répondre aux besoins d'un commerce de détail dynamique, incluant les fins de semaine et les jours fériésCapacité de :soulever fréquemment des charges de 4 lbsoulever occasionnellement des charges maximale de 8 lbs'agenouiller ou s'accroupir fréquemmentdéplacer des boîtes de marchandises jusqu'à 50 lb (avec assistance au besoin)rester debout pendant de longues périodesmonter des échelles occasionnellementmonter et descendre des escaliers fréquemment (selon l'emplacement)JOB MISSIONAs part of the New Balance Retail Leadership Team, full time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a world class experience for our guests. You will lead by example through Current Balance's Core Competencies.MAJOR RESPONSIBILITIESBe a positive leadership presence on the sales floor while communicating and coaching professionally with all associatesBe results driven in achieving our store key performance indicators through training and development of our associatesMay assist store manager in creating the schedule and taking the lead in floor movesDeliver a great guest experience utilizing our GUEST service modelBe operationally sound, opening/closing the store, inventory control,



operational proceduresBe involved in recruiting/interviewing/hiring of top talentFollow safety and reporting regulations, including proper lifting proceduresREQUIREMENTS FOR SUCCESS2 years' retail supervisory experience preferredHigh school diploma or equivalent educational experienceDemonstrated leadership abilityStrong customer service and verbal communication skillsWillingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidaysAbility to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)Flexible Work ScheduleFor decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.Equal Opportunity EmployerNew Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

📌 Team Lead Temps Plein (Montreal)
🏢 New Balance
📍 Montreal