L Squared is a SaaS company building the next generation of communication solutions for the modern business, harnessing the power of data, analytics, and a simple user interface to organize, distribute and publish content that is dynamic, relevant, and personalized. "The L Squared Hub" is an industry-leading secure cloud content management and distribution platform that supports SMB and Enterprise clients, allowing any business to easily take their critical information and present it to customers, employees, and decision makers, either on demand or by scheduling.Featuring an off-the-shelf or customized platform, our solution creates immediate visibility into core business metrics, communications, and information, empowering employees to be more knowledgeable, productive, and informed. Our best-in-class user interface combined with our cloud platform turns any existing TV, digital display, dashboard, desktop, or mobile device, anywhere in the world, into a powerful communication medium.FitWe have grown rapidly over the past several years, supporting high-profile clients across North America and Europe. We are gearing up for even faster growth and looking for self-motivated, passionate, S.M.A.R.T. team players who love to work in fast-paced, creative environments and believe in growth, teamwork, integrity, mutual respect, quality work, and being customer obsessed.What You'll Love About UsA fun, fast-paced, open, and friendly work environmentCompetitive salary based on experiencePaid personal time offCompany eventsGym and retail perksPerformance incentivesAbout the RoleWe are seeking a relationship-driven Account Manager to join our growing Sales team. In this role, you will own an existing book of customer accounts, building strong relationships, ensuring customers get ongoing value from the L Squared platform, and growing revenue within your accounts through renewals, upsells, and expansion.This is a hands‐on,



customer‐facing role for someone who enjoys building long‐term relationships and is comfortable balancing day‐to‐day account support with a focus on growth and retention.ResponsibilitiesManage a portfolio of existing customer accounts, serving as their primary point of contact at L SquaredBuild and maintain strong, long‐term relationships with key stakeholders within each accountConduct regular check‐ins and business reviews to understand customer needs and ensure satisfactionIdentify and pursue upsell and cross‐sell opportunities within the existing account baseOwn the renewal process for assigned accounts, working proactively to reduce churnAddress customer questions, concerns, and escalations in a timely and professional manner, looping in Customer Support or other teams as neededMaintain accurate account records, notes, and opportunity tracking in the CRM (HubSpot)Collaborate with Customer Success, Support, and Product teams to ensure a seamless customer experiencePrepare and deliver account performance updates and proposals to customers as neededStay current on L Squared's product offerings, pricing, and competitive landscape to best support customer conversationsQualifications3+ years of experience in account management, customer success, or a client‐facing sales roleExperience managing an existing book of business is an asset; SaaS or technology industry experience is a plusStrong relationship‐building and communication skills, both written and verbalComfortable managing multiple accounts and priorities simultaneouslyExperience with CRM tools (HubSpot or similar) is an assetProblem‐solving mindset with a customer‐first approachSelf‐motivated with robust organizational and time‐management skillsEducational RequirementsBachelor's degree in Business, Marketing, Communications, or a related field is an asset, but not required with equivalent relevant experienceL Squared Networks Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

📌 Junior Account Manager (Toronto)
🏢 L Squared Digital
📍 Toronto