Support retail customers in Milverton with order processing, CRM accuracy, and professional communication for Boshart Industries. Collaborate closely with sales representatives and customers.

Boshart Industries seeks Retail Customer Service Support in Milverton, Ontario. This role builds customer relationships, supports Customer Service Representatives, and collaborates with the Sales Team. You will process orders, provide technical and purchasing solutions, maintain customer information, and support customer satisfaction through accurate,



productive service.

Key Responsibilities:

• Process customer orders promptly and accurately
• Provide solutions to technical and purchasing requirements
• Maintain customer agreements and trade show documents
• Update customer interactions within the CRM tool
• Promote specials and alternative products to customers

Requirements:

• Six months to one year of similar work experience
• Experience using Microsoft Office programs
• Well or plumbing product knowledge is an asset
• Maintain accurate information and follow organizational processes
• Demonstrate teamwork, respect, communication, and attention to detail

Apply customer service, order processing, CRM, and Microsoft Office skills supporting Boshart Industries customers and sales teams.