Become the voice of clarity and support as a Client Success Specialist. In this role, help families navigate the Disability Tax Credit process through compassionate guidance.As a Client Success Specialist, you will make the first connection with current clients. Your role includes turning complex questions into simple steps and ensuring clients feel supported throughout their journey. Building lasting relationships is key, as you share in their successes and work closely with tax and medical teams to provide comprehensive care.Key Responsibilities:Be the first contact for new clients to create a positive experienceSimplify questions about the Disability Tax Credit processBuild strong relationships with clients until their file is completeCelebrate client successes and good news updatesCollaborate with tax and medical teams for comprehensive supportRequirements:Experience in customer service or client-focused rolesWarm and confident phone demeanor with stressed clientsClear written English; French skills are a bonusComfortable using everyday software and communication toolsAbility to protect personal and medical informationHelp families find clarity in the Disability Tax Credit with your supportive and clear approach.

📌 Client Success Specialist For Disability Support (Edmonton)
🏢 Trust Disability Solutions
📍 Edmonton