Billing Compliance Specialist - OperationsJob Category: FinanceRequisition Number: BILLI003154Full-TimeHybridLocationsShowing 1 locationToronto, ON M5X1B8, CANDescriptionOsler, Hoskin & Harcourt LLP is one of Canada's leading business law firms. Advising many of Canada's corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to further your career or carve out a new path.Reporting to the Manager, Billing Compliance, the Billing Compliance Specialist is responsible for assisting in all phases of intake and client billing requirements. This role will work closely with the Billing Compliance team, biller, lawyers and other administrative staff in the firm as well as client. This is a highly detail-oriented position with an emphasis on tenacity, time management, technical tasks and interpersonal skills. Prior experience in a professional services environment is preferred.This job posting is for an existing vacancy.Major ResponsibilitiesManage client billing compliance requirements, including accrual deadlines, billing guidelines, estimates, budgets, purchase order numbers, tax forms, banking information, and other client-specific requirements within applicable accounting systems and eBilling platformsCoordinate end-to-end onboarding for new clients and support the migration of existing clients to new eBilling platforms, ensuring accurate setup, alignment with client requirements, and seamless integration across firm systemsLiaise with internal stakeholders, clients, and external vendors to obtain matter access, purchase order details, provide tax documentation, banking information,



and other billing-related requirements needed to support timely and accurate setup for billingMaintain accurate client and matter billing information in the accounting system and eBilling platforms to support compliance with client guidelines and a smooth billing experienceReview NBI requests, assess the requirements, and assign work to appropriate team members within prescribed service level agreementsOversee the team's general mailbox by monitoring incoming requests, redirecting inquiries to the appropriate team members, and supporting timely follow-up on billing compliance mattersPrepare weekly status reports summarizing matter access metrics, and key operational updates for leadershipMaintain and update operational procedures, training materials, and client-specific documentation to promote consistency, compliance, and knowledge retention across the teamCommunicate effectively with peers, management, lawyers, billers, assistants, clients, and external contacts to resolve accrual, onboarding or matter access related issues and support operational objectivesIdentify opportunities to improve billing compliance processes, enhance data accuracy, and contribute to projects or additional tasks as assignedAssist with projects or additional tasks as assigned by ManagerPosition RequirementsEducation and ExperienceThe position requires a College Diploma or University Degree specializing in a business discipline, and a minimum of three years of relevant experience. Prior work experience in Billing/Ebilling rates – finance or project management experience within the legal or professional services industry is considered an asset. An equivalent combination of education, training and experience may be acceptable.Knowledge and SkillsIntermediate to advanced level excel proficiency, including PivotTables and XLOOKUP formulasExceptional attention to detail and accuracy with numerical data,



while maintaining efficiencyFast learner with ability to perform effectively in a fast-paced, agile environment, adapting seamlessly to shifting priorities and workloadsProvide outstanding service to both internal and external clients by collaborating directly with clients, partners, billers, assistants, and key stakeholders to ensure the successful completion of essential operational tasks critical to the firm's financial performance.Basic knowledge of SQL, Power BI would be an asset but not requiredExperience with Ebilling systems such as Legal Tracker, CounselLink, TyMetrix, or similar platformsExperience with Accounting system, Aderant or EliteComfort with synthesizing large data sets, sourced from differing systemsExcellent communication skills, able to clearly convey insights both verbally and in writing to audiences with diverse subject matter expertiseProactive, positive mindset with a focus on continuous innovation and process improvementA compliance and procedural mindset is requiredCompensationThe range of expected compensation for this position is $60,000 - $75,000 annually. Compensation offered will be based on a variety of factors including job-related knowledge, education, skills and experience.We are currently working in a hybrid work arrangement, which includes a requirement to work primarily in the office and flexibility to work remotely up to 1 day per week.Accessibility and AccommodationWe thank all applicants for their interest in Osler; however, only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process.Background and Reference ChecksPlease note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.Please note that we use artificial intelligence to screen, assess or select applicants for the position.

📌 Billing Compliance Specialist - Operations (Toronto)
🏢 Osler, Hoskin & Harcourt
📍 Toronto