Inspire, motivate and encourage teamworkProvide leadership, focus and direction for sales staffCreate a positive work environment through coaching, mentoring, and ensuring all policies are followedEnsure best practices are being applied and successful metrics are achievedRecruit, interview and train recent hiresMaintain operations by initiating, coordinating, and enforcing program, operational, and policies and proceduresPlan and lead staff meetingsOperationsDelegate tasks to sales staff and ensure completion by following up regularlySupervise accuracy of time sheets, making adjustments where necessarySupervise physical inventory, cycle counts and receiving purchase ordersOversee customer service issues, offering advice and options to keep the customer happyMaintain store appearance and product presentation to company's standardsMaintain rewarding relationships with vendors and ensure contractual obligations are met/achievedGuide team and implement sales strategiesShare extensive knowledge of collections with clients as well as staffProvide support to store management and associates during peak periods or when scheduling conflicts arise.Sell merchandise alongside sales staff and provide in-home design services for clienteleShop competition and keep up to date on competitive issuesUtilize company reports to react to trends and drive businessResponsible for analyzing sales data and composing a weekly recap on sales performanceRequirementsIdeal candidates will be operationally savvy, detail-oriented, and possess prior home furnishings experience, with expertise in offering superior levels of customer service. Candidates should have flexibility to work varying shifts, including nights, weekends, and holidays.Sales experience with luxury brands, preferredBackground in home furnishings sales, preferredStrong problem-solving, leadership and multitasking abilitiesThe ability to work under pressure and handle challenging situationsExcellent customer service, organizational, public speaking, and written/verbal communication skillsWell groomed, customer friendly, energetic, and highly organizedProficiency with spreadsheet, word processing, email and internet software

📌 General Manager - Luxury (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 JRoss Recruiters
📍 Riviere-des-Prairies—Pointe-aux-Trembles