Client service and insurance coordination define this Employee Benefits Manager role with HUB. The position supports clients, carrier representatives, vendors, and colleagues.
This Employee Perks Account Manager independently and cooperatively delivers HUB services across the policy cycle. You will listen, prioritize, resolve service needs, and support consultants with strategy execution. Responsibilities include renewal materials, client reporting, carrier liaison work, employee communications, and accurate documentation.
Key Responsibilities:
- Respond promptly and professionally to client inquiries
- Coordinate client work across consultants and account teams
- Liaise with carriers on service and marketing initiatives
- Oversee client and employee communications
- Maintain open items and close outstanding matters timely
Requirements:
- Five to eight years of applicable Employee Benefits experience
- Strong written and oral communication skills
- Ability to listen, discern, and prioritize relevant issues
- Adaptability within changing work settings and standards
- Proficiency with Microsoft Office and broker management systems
Use Employee Benefits knowledge, precise communication, and organized client service to help HUB deliver dependable account support.