For many people, calling us is the first time anyone has explained the Disability Tax Credit in plain language. As a Client Success Specialist, you are that voice. You turn a confusing process into a clear next step, and you get to hear what it means to the families you help when good news arrives.What you will doBe the first person new clients talk to, and make it a good first impressionTurn questions about the Disability Tax Credit into clear, straightforward next stepsBuild real relationships with clients and stay with them until their file is doneShare in the good news with clients when it comesWork closely with our tax and medical teams so every client is looked afterWhat we are looking forExperience in customer service, client care, or any role where people come firstA warm, confident phone manner, and patience with clients who are stressed or unwellClear written English; French is an assetComfort with everyday software, email and video callsCare with personal and medical informationA quiet place to work, a reliable internet connection, and eligibility to work in Canada

📌 Client Success Specialist (Montreal)
🏢 Trust Disability Solutions
📍 Montreal