Elevate your IT career with Modine as a Senior IT Support Analyst. Deliver high-quality technical support and collaborate globally to enhance user experience and site reliability.In this senior role, you will tackle complex hardware, software, and network issues at Modine's site while working closely with the global IT team. Your responsibilities include managing high-priority incidents, installing and maintaining technology, and coordinating across teams to ensure seamless operations and support.Key Responsibilities:Troubleshoot and resolve complex technical issuesOwn and manage high-priority incident resolutionsInstall and maintain site technology and peripheralsDocument support procedures and create knowledge base articlesExecute office changes, device refreshes, and software deploymentsRequirements:Bachelor's degree in Computer Science or related field5 to 7+ years IT support experienceDesired ITIL, MCSE, CCNA, or relevant certificationsStrong understanding of network connectivity and Active DirectoryExperience with ServiceNow or similar ITSM toolsJoin Modine to contribute to cleaner technology solutions and showcase your IT expertise.

📌 Senior It Support Analyst At Modine (Calgary)
🏢 Modine
📍 Calgary