Who We Are

At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price. We’re looking for friendly, motivated people who enjoy helping people and being part of a team — this posting represents a current opportunity at Giant Tiger.

Job Title

Softgoods Supervisor (Full-Time)

About This Role

What You’ll Be Doing

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- Ensuring a high level of customer service, for assigned departments (cash, softgoods, hardgoods or grocery)

- Oversee the day-to-day operations

- Training and Communicating policies and procedures to department Associates on a daily basis

- E.g. SKU, pricing issues, printing signs, labels, operating the RF unit

- Complete ordering and replenishment of merchandise

- Supervising a team within the assigned departments while ensuring cross-functional collaboration

- Ensuring execution of the GT System (policies, procedures, standards) by all Associates

- Takes appropriate action and provides recommendations based on analysis of assigned area

- Leads merchandising activities

- Prepare and participating in inventory management activities (e.g. cycle counts)

- Provide input to the Store Owner/Manager into scheduling and quantification

- Resolving customer complaints quickly and professionally

- Opening and closing the store on a rotating basis

- Actively involved and connected with the store’s local community

- Supporting the store owner/manager on additional tasks and projects

- Ensuring health and safety policies and guidelines are followed

- Ensuring the checkout work area is kept clean and organized





- Ensuring Loss prevention best practices are followed

- Ensuring compliance of all policies when selling Tobacco and Lottery

What You’ll Bring

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- Proven motivator / team leader

- Ability to work independently and as part of a team

- Effective customer service, communication and interpersonal skills (with employees, customers, vendors, other third party)

- Exceptional planning and organizational skills

- Strong merchandising and analytical skills

- 1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder

When You’ll Work

A typical full time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position

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- Stand and/or walk

- Bend, twist, and squat

- Lift and/or move up to 18 kg (40 lbs)

- Perform tasks involving firm grasping

- Perform repetitive tasks requiring a range of hand motions

- Reach above shoulder height and below waist level

- Operate equipment, including using a ladder

Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as comprehensive well-being benefits for our permanent team members.

What Giant Tiger Offers

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- Competitive Compensation: Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.

- Profit Sharing: We provide an annual bonus opportunity equal to a percentage of your salary, based on store performance.

- Health Benefits and Paid Time Off: Access to our flexible, cost-shared health and den

📌 Softgoods Supervisor (Westlock)
🏢 LE0441 Tora Westlock (441
📍 Westlock