Become a key player at PAL Airlines in St. John's, NL as a Full-Time Reservations Agent. Utilize your exceptional customer service skills to manage reservations and enhance traveler experiences.In this role, you will efficiently process reservation requests, assist customers in booking accommodations, and provide critical information about services and pricing. Your strong communication skills will be crucial in addressing inquiries and resolving issues, making every interaction seamless for our valued customers.Key Responsibilities:Respond promptly to customer inquiries via various channelsProcess new reservations, modifications, and cancellations accuratelyProvide detailed information about services and pricingCoordinate with other departments for smooth service deliveryResolve customer complaints efficiently, escalating when neededRequirements:High school diploma or equivalentProven customer service experience in travel or hospitalityProficiency in reservation and booking softwareExcellent verbal and written English communication skillsAbility to multitask in a quick-paced environmentLeverage your customer service expertise and passion for travel with PAL Airlines to create memorable journeys.
📌 Full-Time Reservations Agent At Pal Airlines (St. John's)
🏢 PAL
📍 St. John's
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