Shape exceptional customer journeys with Indigo as the Customer Experience Manager. Lead a dedicated team to enhance store performance and omni sales results.As a vital member of the Indigo leadership team, you will be responsible for ensuring a seamless customer experience across all platforms. This managerial role demands proficiency in sales analysis, staff motivation, and data-driven decision-making. By championing technology to elevate customer engagement, you will create a thriving environment for both employees and customers.Key Responsibilities:Manage team to provide outstanding customer serviceAnalyze sales performance and create action plansAdvocate for customer-centric decision-makingLead omni-sales initiatives with effective technologyOrganize national and local store eventsRequirements:2-3 years of management experience in retailPreferred college degree or equivalent experienceAvailability for versatile work scheduleAbility to lift up to 40 pounds safelyBilingualism in French/English for Quebec locationsElevate customer experiences and inspire your team at Indigo as Customer Experience Manager.

📌 Customer Experience Manager At Indigo (Toronto)
🏢 Indigo-Books-
📍 Toronto