Select how often (in days) to receive an alert:Retail RepresentativeDate: 17 Oct 2026Location: Edmonton, AB, CA, T5S 2N4It's not a package. It's a promise.As Canada's leading integrated freight, package, and logistics provider, we've been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it's all possible because of our people. So, whether you're looking to build new skills, make an impact in your community, or inspire your team, we go there for you.Retail Representative Float - Edmonton (West-End)Since its establishment in 1960, Purolator has become Canada's leading integrated freight, package and logistics solutions provider. Our team operates under a strong set of corporate values that guide us in all we do for our employees. Purolator is an employer committed to offering our employees rewarding work with opportunities for collaboration and career development. We offer a competitive total rewards package that includes a Competitive Salary, Comprehensive Advantages Package and Pension Plan, an Employee Family Assistance Program, Employee Shared Ownership Program and Employee Discounts. We believe that developing a winning team of employees is critical to achieving our vision of making Canada stronger by delivering our customers' promises. Don't miss this opportunity to be part of a national organization that plays a meaningful role in the lives of all Canadians.Location: Based out of Edmonton North Depot - 17718 114 Avenue NW, but may be required to cover other freestanding locationsWorking Hours: Monday to Saturday, varying shifts. 27.5 hours per weekWage:



$26.36 per hourDescriptionCustomer Service Orientation -Serving our customers in the most efficient and courteous manner on the telephone and in person Up-selling and cross selling Corporate Products and ServicesHandling customer complaints and inquiries Problem SolvingWorking to resolve problem shipmentsWorking to resolve equipment and technology challengesWorking with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer serviceRelationship BuildingBuilding a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate PartnersBuilding a positive relationship with customersBuilding a positive relationship with key contacts – Vendors, building tenants, etc.Technology Assisting customers with shipping details and account challengesLoading, scanning, logging and calling resolution freightCommunicationResponsibilitiesCommunicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing Listening to customers and key partners Communicating to customers and key partners in a positive mannerPersonal Responsibility and AccountabilityCompliance to all Corporate Polices and Procedures (including uniforms)Adhering to all Safety StandardsBeing on time/attendanceLiving the Purolator ValuesRepresenting the Purolator Values to Customers and key partners and, other duties as assigned by managementKey Areas of FocusCustomer service orientation Ability to problem solveExcellent in relationship building Experience and adaptation to using technologyTakes personal responsibility and accountability for actions and situations3-12 Months Customer Service Experience preferred3-12 Months Retail Experience preferred3-12 Months using technology/ POS system Experience preferredAbility to lift 70lbs./stand for 3 hour intervals Professional communication skills: oral communication (telephone and in person)Written communication; and listening skillsProven track record of personal responsibility and accountability- including attendance, uniform compliance and attention to detail Experience working in a team environment and independently an assetExperience working in an environment with safety standards an asset

📌 Retail Representative (Edmonton)
🏢 Purolator
📍 Edmonton