Resolve complex Google Workspace incidents and escalations with BRP, using troubleshooting expertise across access, collaboration, configuration, and service usage. Work hands-on within evolving operations.

This Google Workspace Administrator role supports operational requests and partners with Service Desk, Cybersecurity, Data Governance, and Infrastructure teams. You will oversee ServiceNow operations, streamline project handoffs, and support administrative guardrails. The position also includes knowledge sharing and mentoring junior staff.

Key Responsibilities:

- Resolve complex access and collaboration escalations
- Fulfill operational requests with internal support teams
- Oversee ServiceNow operations and project handoffs
- Partner across security, governance,



infrastructure, and service teams
- Share knowledge with internal teams and external partners

Requirements:

- Proven experience handling incidents and service requests
- Robust troubleshooting skills and ITSM tool familiarity
- Hands-on Google Workspace administration experience
- Technical documentation and support procedure experience
- Bachelor’s degree or equivalent practical experience

Apply your incident resolution, ITSM, Google Workspace, and cross-functional support skills to BRP’s operational environment.

📌 Google Workspace Support Engineer (Valcourt)
🏢 Linuxassociation
📍 Valcourt