Dayforce HRIS support defines this Application Engineer assignment with Insight Global, emphasizing incident management, configuration maintenance, and analytical troubleshooting.

The Application Engineer supports a large retail client’s People Enablement Technology team. This position maintains Dayforce operations while translating business requests into system requirements. You will investigate recurring issues, coordinate escalations, and help validate system changes and integrations through structured testing.

Key Responsibilities:

- Maintain Dayforce metadata, hierarchies, configurations, and documentation
- Translate business requests into clear system requirements
- Analyze incidents and collaborate on appropriate resolution
- Update use cases and test scenarios for application testing




- Support system changes, integrations, and application maintenance

Requirements:

- Five-plus years of Dayforce experience with robust Workforce Management expertise
- Experience troubleshooting issues through ticket-based support
- Experience updating use cases and test scenarios
- Experience supporting complex HRIS environments, unions, and CBAs
- Strong requirements documentation and stakeholder communication abilities

Bring Dayforce HRIS support, requirements, testing, and issue-analysis capabilities to Insight Global’s large retail client.

📌 Dayforce HRIS Support Engineer (Vancouver)
🏢 Insight Global
📍 Vancouver