Deliver responsive client support through audiovisual troubleshooting, technical monitoring, and webcast handling at Solotech. Excellent French and intermediate English are required.

This Audiovisual Technician role focuses on understanding customer needs and providing timely, courteous technical assistance. You will develop client relationships, act as a strategic advisor, and collaborate with stakeholders to maintain satisfaction. Your expertise will cover sound, video projection, lighting, and related systems.

Key Responsibilities:

- Listen to customer needs and provide appropriate technical solutions
- Act as a strategic advisor to clients
- Maintain excellent relationships and ensure customer satisfaction
- Collaborate with stakeholders to deliver customer service




- Find replacement solutions during equipment failures

Requirements:

- Minimum three years of relevant similar-position experience
- DEC or DEP in electronics, engineering, television production, or equivalent
- Knowledge of sound, video projection, and lighting equipment
- Basic knowledge of Crestron, AMX, and video conferencing systems
- Valid driver's license and availability for atypical hours

Use audiovisual expertise and consultative client service to resolve technical needs across Solotech customer locations and systems.

📌 Audiovisual Client Solutions Technician (Quebec City)
🏢 Solotech
📍 Quebec City