Reporting to the Senior Manager, Cloud Support, the Cloud Support Analyst IIl will collaborate with end users and business stakeholders to identify, troubleshoot, and resolve system and data issuesThe Cloud Support Analyst will also be tasked with identifying and/or implementing improvements to our financial systems in order to streamline business processesThey will be responsible for working closely with our vendor partners on implementations and enhancements, or when troubleshooting issuesExperience with process methodologiesSolid understanding of business concepts and issuesAbility to collaborate within a team and cross-functional team environmentAbility to manage assigned engagementProfessional presence with the ability to quickly establish personal credibility and demonstrate expertiseAbility to work in office settingFast paced environment with tight deadlinesSupport offshore hours / multiple time zoneBenefitsFlexible work arrangements - includes opportunities for hybrid work, flexible hours, adaptable locations,



and various types of paid leaveMeaningful recognition - we truly value our team members' contributions and ensure that their achievements are properly recognized and rewarded through areas such as incentive opportunitiesOwnership - we offer a stock option plan that is exclusively for employees who share our sense of purpose and create value that keeps us on our A-gameExperience in databases and able to leverage your strong SQL skills as part of your investigation techniques for issue resolution and fixesExperience supporting enterprise systems, preferably cloud based systems in Azure, AWS, GCP, etcKnowledge in Java or any other programming languagesCertification(s) in Cloud TechnologiesExperience in automation of repeatable processesPost-secondary education in information management, computer science, or related field of studyExperience in Linux scripting/commands and SFTP process

📌 Cloud Support Analyst (Toronto)
🏢 Zafin
📍 Toronto