Support Malach Metal and Machining customers through accurate order information, delivery updates, and dependable service in Manitoba manufacturing.

The Customer Service Representative serves as a primary contact for inquiries, orders, production status, shipping, and delivery. You will enter customer information, review purchase orders, maintain records, and coordinate requirements with Sales, Production, Engineering, Shipping, Estimating, and Quality. The position supports customer satisfaction by ensuring commitments and concerns receive timely follow-up.

Key Responsibilities:

• Respond to customer inquiries by phone and email professionally
• Enter orders and maintain accurate customer information
• Monitor production status, shipping, and delivery updates
• Communicate changes, delays,
  
  
  
  and concerns clearly
• Coordinate customer requirements with internal departments

Requirements:

• Strong customer service and relationship-building skills
• Excellent verbal and written communication skills
• Robust attention to detail and accuracy
• Microsoft Office and business systems comfort
• Previous customer service or administrative experience preferred

Bring organized customer support, order coordination, and clear communication to Malach Metal and Machining’s manufacturing customers across Manitoba.