Join ENCORE as an Event Operations Manager, leading floor operations with a focus on customer service and performance management. This role oversees technicians and ensures top-tier equipment service delivery.As an Event Operations Manager, you will supervise daily activities, guiding team members while maintaining high-quality standards. Your proficiency in audio-visual technology and leadership will be critical in achieving revenue goals and enhancing client satisfaction. Collaborate closely with clients and vendors to foster superior service, while managing inventory and billing procedures effectively.Key Responsibilities:Manage floor activities and technician workflows dailySupervise scheduling, timekeeping,



and team performanceEnsure billing accuracy and resolve client challengesMaintain inventory levels and equipment quality assuranceAttend meetings to coordinate event logisticsRequirements:High School Diploma required; Bachelor's preferred4+ years in audio-visual/hospitality, 2+ years in supervisionStrong knowledge of audio-visual systemsProficient in Microsoft Office and general softwareExcellent leadership and customer service skillsDrive operational excellence and client satisfaction as the Event Operations Manager at ENCORE, where your leadership impacts every event.

📌 Event Operations Manager At Encore (Vancouver)
🏢 Encore Global
📍 Vancouver