Be an essential part of the IT team in Fergus, ON as a hands-on IT Technical Analyst. Support users with Level 1 and Level 2 issues while ensuring reliable technology operations.This 1-year contract position involves direct engagement with an on-site North American IT infrastructure. The role includes troubleshooting, installing, and maintaining systems, as well as collaborating with regional and central IT teams. You'll gain broad experience across desktop, server, and networking technologies while making a tangible impact on daily operations.Key Responsibilities:Provide Level 1 and Level 2 technical support to usersInstall, configure, and maintain PCs and IT equipmentSupport Microsoft 365, Windows 11, and Windows Server technologiesTroubleshoot networks in Cisco and Meraki environmentsDocument solutions and update knowledge-management resourcesRequirements:Minimum 5 years of IT experience in technical supportAssociate degree in Science; Bachelor preferredProficiency with Microsoft 365 and Windows technologiesStrong knowledge of networking technologiesITIL knowledge is a plusUtilize your IT skills to enhance user support and network reliability in this collaborative Fergus workplace.

📌 It Technical Analyst In Fergus (Clarington)
🏢 Altis Technology
📍 Clarington