Turn product knowledge into helpful music retail service at Long & McQuade’s 756 Hillside Avenue location in Victoria, BC. Recommend instruments and gear confidently.

This Sales and Rental Associate role serves customers purchasing or renting musical instruments and gear. You will identify individual needs, demonstrate recommendations, and explain product features and advantages. You will also answer calls, troubleshoot concerns,



and maintain current knowledge of policies and procedures.

Key Responsibilities:

• Recommend products and services matching individual customer needs
• Demonstrate musical products and explain their benefits
• Answer telephone calls professionally and promptly
• Use common sense to troubleshoot and solve problems
• Attend staff meetings and periodic training sessions

Requirements:

• Musician who plays at least one instrument
• Positive attitude and steady composure
• High energy and enthusiasm
• Confident, assertive solution recommendations
• Strong organization and attention to detail

Apply your instrument knowledge, customer focus, and problem-solving approach to music sales and rentals in Victoria.