Elevate your career as a Customer Service Representative with Olympia Benefits Inc. in Calgary, AB. This full-time, on-site role focuses on enhancing client interactions through phone and email support.In this position, you'll act as a primary point of contact for clients, addressing inquiries and resolving issues with professionalism. You must possess strong attention to detail, be solution-oriented, and continuously seek to improve client experiences. Your team-oriented mindset will ensure effective communication and service excellence.Key Responsibilities:Answer inbound client inquiries via phone and emailMake outbound calls for follow-ups and onboardingResolve questions on benefits, claims, and accountsMaintain accurate notes of client interactionsIdentify trends in client questions to enhance serviceRequirements:High school diploma required; post-secondary education preferredOne year of customer service experience is preferredKnowledge of CRM systems is an assetStrong organizational and communication skillsAbility to adapt to shifting priorities and tasksBecome a trusted partner in client services at Olympia Benefits, delivering exceptional support and solutions.

📌 Customer Service Representative At Olympia Benefits (Calgary)
🏢 Olympia Trust
📍 Calgary