Manage sensitive constituency casework for Elizabeth May, supporting people through federal bureaucracy with research and responsive communication.

Serving in the office of the Member of Parliament for Saanich-Gulf Islands, this Constituent Advocate addresses personal matters often requiring timely action. The work includes documenting files, communicating with constituents and minister offices, and helping access federal services. Independent and collaborative work is essential.

Key Responsibilities:

• Follow up on requests through in-person constituent meetings
• Take action on concerns and maintain accurate case documentation
• Keep constituents informed about case developments
• Research matters for the Member and case resolution
• Support events, phones,
  
  
  
  and reception duties as needed

Requirements:

• Experience working with clients to settle conflicts
• Familiarity with Revenue Canada, Immigration Canada, and Service Canada
• Knowledge of local Saanich-Gulf Islands or Vancouver Island issues
• Ability to manage changing casework and urgent cases
• Valuable computer skills; Microsoft Office experience required

Bring sound judgment, urgency, and constituent-focused communication to parliamentary casework supporting federal service access.