Support Makita users onsite and remotely with Windows, macOS, hardware, and access troubleshooting across multiple company locations.

As an IT Support Technician, you will support laptops, desktops, mobile devices, printers, and video conferencing equipment. Your work includes deployment, software access, asset records, and service requests. You will also maintain AS/400 profiles, support Microsoft 365, and assist with security initiatives.

Key Responsibilities:
Provide onsite and remote technical support to users
Deploy and configure computers, printers, tablets, and smartphones
Provision software access and implement user configuration changes
Maintain hardware and software asset records accurately
Troubleshoot computer hardware,



applications, and operating systems

Requirements:
Two years of hands-on help desk or desktop support experience
Diploma, certificate, or equivalent practical IT experience
Microsoft Entra ID and Active Directory working knowledge
Windows, Microsoft 365, networking, and macOS support knowledge
Explicit communication and robust documentation skills

Bring practical desktop support, access administration, and problem-solving skills to Makita’s user-focused IT services.
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📌 It Support Technician Desktop Services Whitby
🏢 MAKITA CANADA
📍 Whitby