Customer service and community building define this Community Associate role at IWG in Quebec, Quebec. Support customers across a flexible workspace centre.

As a Community Associate, you will manage customer requests, administrative needs, and support services for businesses using the centre. You will build qualified relationships, solve problems, and help maintain a welcoming customer community. The role includes coordinating workspace services and supporting networking activities.

Key Responsibilities:
Welcome customers and respond to changing service requests
Manage Wi-Fi codes, packages, directions, printing, and invoices
Connect incoming calls and support meeting room setup
Sort mail and communicate package arrivals to customers




Support networking events, invitations, posters, and prospects

Requirements:
At least one year of customer service experience ideally
Robust communication and skilled relationship-building abilities
Ability to manage multiple tasks and solve problems
Confidence using MS Office and basic IT equipment
Legal eligibility to work and minimum age of eighteen

Use customer service, organization, and basic IT skills to support IWG customers and their daily workspace needs in Quebec.
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📌 Community Associate Customer Service Quebec City
🏢 IWG
📍 Quebec City