Lead retention strategy for Shopify brands through Klaviyo, email, SMS, segmentation, and automation from a remote-first role with North America overlap.
Fuel Made seeks a Retention Marketing Strategist to own client relationships and roadmaps across premium ecommerce brands. You will translate business goals into lifecycle plans, guide creative campaigns, and connect storytelling with performance analytics. The work supports customer lifetime value, engagement, and long-term retention.
Key Responsibilities:
Serve as strategic contact for 15+ retained brands
Lead client calls and build actionable retention roadmaps
Guide email, SMS, and loyalty planning
Review creative for strategy, accuracy, and brand voice
Analyze performance and oversee A/B testing prospects
Requirements:
Two-plus years in agency strategy, client success, or management
High proficiency with Klaviyo
Robust Shopify and retention marketing understanding
Confidence leading strategy calls and managing deliverables
Experience using data to drive measurable impact
Bring Klaviyo expertise, Shopify knowledge, client leadership, and analytical thinking to Fuel Made’s retention marketing team.
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