Lead automotive service operations at UpAuto Group, using dealership leadership and financial oversight to guide an in office service department. Drive customer satisfaction while managing daily fixed operations.

This full time, permanent Service Manager role leads a busy dealership service department. You will manage service advisors, technicians, apprentices, and support staff while overseeing budgets, performance metrics, workflow, and compliance. The position requires dealership service experience, business acumen, and strong communication.

Key Responsibilities:
Plan, direct, and evaluate daily service department operations
Hire, train, coach, and motivate department personnel
Manage budgets, financial statements, reports, and revenue forecasts
Monitor repair order, labor rate, efficiency,



and parts metrics
Resolve complaints and maintain robust customer satisfaction scores

Requirements:
Automotive dealership service experience with management experience preferred
Valid provincial driver's licence and clean driving record
Understanding of fixed operations accounting and gross profit structures
Proficiency with PBS and automotive repair software
High school diploma; automotive management education preferred

Bring dealership leadership, operational analysis, and customer service expertise to UpAuto Group's automotive service department.
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📌 Automotive Dealership Service Manager Toronto
🏢 UpAuto
📍 Toronto