Manage client collections for Dentons Canada using solid communication and Excel skills in a hybrid Toronto-based position. Support timely payments across offices. As a permanent Collections Specialist, you will report to the Manager, Collections in Toronto. The position covers daily collection activities, client services, account monitoring, payment application, and billing issue resolution. Discretion, confidentiality, and attention to detail are essential.

Key Responsibilities:

Perform daily collection activities across an assigned portfolio

Make qualified client calls while maintaining customer relations

Monitor accounts and applicable collection reports daily

Resolve billing and payment application issues promptly





Reconcile complex accounts and manage high risk balances

Requirements:

Three or more years in collections or accounting

Finance diploma, bachelor’s degree, or equivalent

Robust knowledge of collections processes and procedures

Proficient Microsoft Office skills with solid Excel capabilities

Discretion, sound judgment, diplomacy, and confidentiality

Bring collections expertise, client service communication, and detailed account management to Dentons Canada’s Toronto team every weekday.
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📌 Collection Agent, Finance Toronto
🏢 Dentons
📍 Toronto