Lead complex commercial insurance processing with EPIC expertise in a full time role based in Toronto or Durham. Support accurate policy administration daily.

As Lead, CLSU, you will administer mid-market and large commercial accounts for RRJ Insurance Group Ltd. The hands-on position partners with Producers, Senior Account Managers, and Senior Placement Brokers. You will provide timely processing, technical guidance, and escalation support when the Director is unavailable.

Key Responsibilities:
Process complex mid-market and large commercial accounts
Complete renewals, endorsements, cancellations, and policy changes
Maintain accurate documentation and account information in EPIC
Resolve complex processing requests and discrepancies
Support workflow consistency and Commercial Lines initiatives

Requirements:
Active RIBO license required
Minimum five years of commercial insurance experience
Experience with mid-market or large commercial accounts
Solid knowledge of commercial coverages and insurer requirements
EPIC experience is a robust asset

Bring commercial account administration, policy processing, and EPIC knowledge to RRJ Insurance Group Ltd.’s CLSU team.
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📌 Commercial Insurance Operations Lead Toronto (Canada)
🏢 KRGinsure (Kitchener) a div. of RRJ Insurance Group
📍 Canada