Support Bayshore HealthCare branches in Vaughan using desktop support and IT infrastructure expertise. Work in the office five days weekly while resolving technology issues.
As a Branch Technical Support Analyst, you provide local IT leadership within the BHCS division. You handle first and second level escalations, manage branch technology, and collaborate with managers, Area Directors, and NSC IT. Your work supports incident resolution, projects, and branch growth.
Key Responsibilities:
Support computer systems, desktop software, and enterprise applications
Manage IT equipment lifecycles from procurement through disposal
Configure, troubleshoot, and maintain hardware and peripherals
Monitor ServiceNow incidents and support service level agreements
Coordinate technology implementations with operations and IT teams
Requirements:
College diploma or degree in Information Technology or related field
Two to three years of infrastructure and desktop support experience
Knowledge of Active Directory and user account management
Experience with Citrix, ServiceNow, and Intune
Understanding of networks, firewalls, routers, VPN, and security
Apply desktop support, infrastructure, and escalation expertise while serving Bayshore HealthCare branches from the Vaughan office.
J-18808-Ljbffr
📌 Branch Technical Support Analyst Toronto
🏢 Bayshore HealthCare
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.