Guide enterprise customers remotely across Canada with technical account management, troubleshooting, and data-informed recommendations that support operational goals.

As a Technical Account Manager, you will serve as a trusted technical advisor for enterprise customers. You will combine customer relationship management, business acumen, and technical literacy across hardware, software, APIs, and artificial intelligence. The position focuses on improving adoption, resolving complex issues, and demonstrating measurable customer value.

Key Responsibilities:
Serve as primary technical contact for assigned enterprise customers
Build relationships with stakeholders and internal account teams
Troubleshoot hardware, software, APIs, and related technical challenges




Coordinate incident resolution and customer communications
Monitor account health, risks, adoption, and customer outcomes

Requirements:
At least 7 years in technical account management or similar roles
Robust technical literacy across hardware, software, APIs, and AI
Excellent written and verbal communication skills
Business acumen and data-guided recommendation abilities
Experience managing customer relationships and multiple stakeholders

Apply technical expertise, customer partnership, and problem-solving skills as an enterprise Technical Account Manager supporting measurable outcomes.
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📌 Enterprise Technical Account Manager Toronto
🏢 Jobgether
📍 Toronto