Shape complex ServiceNow solutions at Optovia across Canada, combining enterprise architecture expertise with client leadership and mentorship.

As a Senior ServiceNow Architect, you will guide technical delivery for government and private sector clients. The scope includes ITSM, CMDB, ITOM, EAM, SPM, EA, ITAM, WSD, integrations, automation, security, and governance. You will translate priorities into scalable platform designs and measurable outcomes.

Key Responsibilities:
Own architecture from discovery through implementation and support transition
Design workflows, data models, integrations, and platform capabilities
Guide CMDB and CSDM governance, data quality, and adoption
Lead reviews, resolve challenges, and manage delivery risks
Advise stakeholders through workshops,



roadmaps, and technical presentations

Requirements:
At least 10 years of hands-on ServiceNow experience
ServiceNow Certified Technical Architect credential
Enterprise architecture and complex implementation leadership experience
Robust development, integration, automation, security, and governance knowledge
Canadian residence, work eligibility, and federal clearance eligibility

Bring ServiceNow architecture, client leadership, technical delivery, and mentorship expertise to Optovia’s Canadian practice.
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📌 Senior Servicenow Solutions Architect Ottawa
🏢 Optovia
📍 Ottawa