Support pediatric patient access at CHEO in Ottawa through registration, scheduling, and Epic-based clerical coordination. Bilingual English and French communication is essential.
The Patient Service Clerk schedules appointments, registers patients, and prepares patient records. This role uses Epic, Cadence, Referral Management, and workqueues while supporting families, clinicians, and clinic operations. Approximately six months of related experience and secondary school graduation are essential.
Key Responsibilities: Create patient profiles and complete registration in Epic
Input, scan, and update electronic referrals
Schedule appointments, interpreters, orders, and follow-ups
Greet families, verify demographics, and collect required fees
Monitor workqueues, recall lists, charts, and clinic supplies
Requirements: Secondary School Graduation Diploma
Approximately six months of related experience
Knowledge of Epic, Sunrise, and Outlook software
Effective oral and written communication skills
Bilingual English and French proficiency with Level 1 clearance
Bring Epic registration, patient scheduling, and family communication skills to support CHEO’s pediatric clinics in Ottawa.