Support adults experiencing homelessness as a casual Shelter Resource Worker in Courtenay, providing intakes, referrals, and emergency shelter assistance.
Lookout Housing and Health Society seeks a Shelter Resource Worker for the Courtenay Temp Winter Shelter. You will support guests in a 24-hour emergency shelter while connecting them with community services. This position involves working day, afternoon/evening, and overnight shifts.
Key Responsibilities: Provide support, supervision, and assistance to homeless adults
Complete guest intakes, orientations, interviews, and referrals
Connect guests with community and external resources
Provide basic necessities and maintain a safe environment
Complete records and maintain statistical data
Requirements:



Related certificate or Grade 12 with two years’ related experience
Familiarity with addiction, mental health, income assistance, and harm reduction
Current Occupational First Aid Level 1 Certificate
Excellent communication, documentation, organizational, and stress-management skills
Vulnerable Sector Criminal Record Clearance and respirator fit testing
Bring community resource knowledge, crisis-aware support, and solid documentation skills to Lookout’s Courtenay emergency shelter.

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📌 Shelter Support Worker Courtenay (British Columbia)
🏢 Lookout Housing + Health Society
📍 British Columbia